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If one European ski area offers more open connected runs, the 3 valleys undertake to refund any un-used days during the validity of your skipass.
This guarantee applies for every day of the 3 Valleys season. It applies to 3 Valley passes of 6 days and over (Except season passes, 3 Valley Liberty & Pedestrians passes) bought on the internet or as an all-inclusive package at resort booking centres, as well passes bought through accommodation providers or tour operators offering this ski pass through their brochure or website.
If a single European ski area offers a larger number of open connected runs, the 3 Vallées undertake to refund you, in the form of a credit note, for any days not used during the duration of the validity of your ski pass. Repayment can be done only for the days not used during which another European ski area could claim a number of linked pistes open over and above the 3 valleys area.
Evidence of more open connected runs must also be verifiable and produced by the customer. Only runs closed due to lack of snow will be taken into account: Closures due to bad weather, technical failures, or for security reasons (triggering of avalanches, glacial crevasses…) cannot be invoked for using the guarantee. A run is considered as a connected one when it communicates directly or via a lift with another run, forming a connected whole.
A day is considered to be used if one lift has been taken. This data is checked from your Skipass.
Please return your pass as well as proof of purchase and proof of an another European resort with a larger number of open connected runs within 2 months after the end of your stay to your lift operator ticket office or by mail to l’Association des 3 Vallées - 378 avenue des Bellevillle - 73600 MOUTIERS TARENTAISE - France.
We will refund the unused days within four months of receiving the documents. The refund will be a credit note whose value will correspond to the prorata of unused days. The credit shall be valid for the current season and the next.
We deliver your skipasses for free to your home or to a pick-up point in the resort
The cancellation is free, your skipass may be refunded or exchanged until your 1st day of skiing
Our hostesses answer you at +33 4 79 08 88 58 or on email@example.com