Frequently Asked Questions of the ski area of Méribel and Les 3 Vallées

What are the emergency phone numbers and contact information for my stay?

Useful phone numbers :

Useful information :

Points of sale:We have 4 points of sale located throughout the valley to facilitate your access to the ski area of Méribel and Les 3 Vallées :

Find the opening hours of all our sales points by clicking here.

Click&Collect SAV Internet

The Click&Collect SAV Internet service is located in Méribel Centre, under the Tougnète gondola, in front of the Legends chairlift and next to the La Chaudanne sales point.
The Click&Collect SAV Internet service is open from December 06, 2025 to April 17, 2026 from 8:45 am to 5:00 pm, 7 days a week. The Click&Collect SAV Internet service can be reached at 04 79 08 88 58 or by e-mail at contact@meribel-alpina.com.

Méribel ski lifts
Route de La Chaudanne,

Méribel Centre 73550 Méribel

Les 3 Vallées ski area opens every day from 9:00 am to 4:30 pm. From mid-February, some lifts open until 5pm.

Phone number : 04 79 08 65 32

Safety of the slopes of Les 3 Vallées ski area :

What are the places accessible to PRM?

The ski area is accessible to people with reduced mobility on several ski lifts.

You can find the list of adapted lifts for PRM (people with reduced mobility) on the map available on our dedicated page: https://www.skipass-meribel.com/en/pmr

What are the opening dates of the Méribel and 3 Vallées ski area ?

The stations of the 3 Valleys ski area do not all have the same opening and closing dates:

Where can I see the map of the resort of Méribel and the 3 Valleys area ?

Find the map of the slopes by resort on this dedicated page.

📱 Save time and check the 3 Vallées app to access all real-time information about the resort and ski area: ski lifts, 3 Vallées connection openings, weather forecasts, and much more.

Where can I get the plans and schedules of the shuttles?

Click here to see the maps and the schedules of the shuttles of the valley of Méribel. You can also go to the Méribel Tourist Office to get these documents.

🕐 Detailed opening hours for our ski lifts are available on our dedicated page: https://www.skipass-meribel.com/en/openings-meribel-3-vallees

From December 5, 2026 to April 17, 2027, the ski lifts in the Méribel ski area will open around 9 a.m.*

Please note: the indicated opening times are subject to change at any time.

📱 Save time and check the 3 Vallées app to access real-time information about the resort and ski area: ski lifts, 3 Vallées connections, weather forecasts, and much more: https://onelink.to/4376ta

🌿 Want to come to Méribel? We encourage the use of soft mobility options to help preserve our beautiful Alpine environment!

What are the off-piste ski routes?

Off-piste skiing is an activity not supervised by the Méribel ski area, and it is undertaken at your own risk. We strongly recommend going off-piste with a ski instructor or a mountain guide and carrying the necessary safety equipment.

💡 To discover the wild side of Méribel and the 3 Vallées, ski touring routes are available.

Check the marked and secured routes on the piste map (shown with an orange dotted line): https://www.skipass-meribel.com/en/plans

What are the fun zones in Méribel?

Young or old, enjoy unforgettable moments in our fun zones! Explore the ski area from a new perspective: discover the Inuit village, observe the animals, or take a relaxing break in our dedicated areas.

Find all the information on our dedicated page: https://www.skipass-meribel.com/en/play-areas

Enjoy your best moments on the Inuit slope in Méribel!

New entertainment, new activities, and many other exciting surprises are on the program. Discover the schedule of free activities on the dedicated page: https://www.skipass-meribel.com/en/programme

What activities are available in Méribel?

Whether you are looking to relax in a breathtaking setting or enjoy an active mountain holiday, Méribel offers a wide range of activities and events to suit every desire.

Discover our selection of must-do activities: https://www.meribel.net/en/events-agenda-in-meribel/

What is the First Track activity?

😍 Ready to wake up at dawn to admire the sunrise on the slopes? Head to the Roc de Fer for a sunrise ski experience…

Check prices and book your spot directly online on the dedicated page: https://www.skipass-meribel.com/en/first-track

Is there a fast-track service?

There is no fast-track service on the ski lifts of the 3 Vallées.

Can you take a snow groomer ride?

No, we do not offer snow groomer rides in the Méribel ski area.

Where can I park in Méribel ? Where are the free parking lots ? How much does it cost to park in a paid parking lot ?

There are many convenient and secure parking facilities in Méribel where you can park your vehicle with complete peace of mind.

Find all the information concerning the parking of vehicles by clicking on the following link: https://www.meribelparking.com/

Where is the ski locker in Méribel ?

The Méribel ski locker is located on the La Chaudanne plateau, under the Saulire Express departure station. The ski locker is open from 06th December 2025 to 17th April 2026. More information on the dedicated page.

Are you staying in Brides-les-Bains? Discover our ski locker at the foot of the Olympe gondola and book your locker directly : https://myskicase.com/alpes-du-nord/brides-les-bains/

What are the different price periods of the Méribel and 3 Vallées ski area ?

Les 3 Vallées skipasses :

Méribel valley skipasses :

To find the prices proposed for each of these price periods click here.

There are several ski passes adapted to your skiing needs:

Eligibility conditions for the Family Flex pass:

I'm leaving from Méribel, which valleys do I have access to by buying my package in a shop or online ?

From Méribel, you can buy a Méribel or 3 Valleys ski pass in one of our sales points or on our online shop.Méribel is located in the heart of the 3 Valleys and allows you to reach very quickly the resorts of Courchevel, Saint Martin de Belleville, les Menuires, Val Thorens or Orelle.

I don't want to ski all day, do you offer Méribel valley and 3 Vallées ski passes with a limited skiing time and an adapted price ?

Yes, we offer 4h ski passe depending on the valley you wish to ski in:

To know the rates of the 4h pass for children and buy your pass online, click here.

What individual criteria do you take into account for discounted rates? What are the supporting documents required at the point of sale and online?

We offer 4 individual rate discounts:

For each of these offers, you will be asked for proof at the point of sale. Les 3 Vallées ski lifts staff is also authorized to check these documents to verify the validity of your pass.

I am a disabled person, do you have a handiski offer ?

The ski resort of Meribel welcomes people with disabilities. If you have prove that you are at least 80% disabled on your mobility and inclusion disability card, you benefit from a 50% discount on the public rate of the Méribel valley and the 3 Valleys throughout the season. For more information, please visit our handiski page by clicking here.

How can I explore the ski area on foot?

Discovering the vast playground of the 3 Vallées without skis? It’s possible! Explore the most beautiful panoramic views on foot by checking the pedestrian map on our dedicated page: https://www.skipass-meribel.com/en/winter-pedestrian-pass

Do you offer a beginner package?

Yes, we offer the Mini Pass at the unique price of €38.50 per day. It allows you to access Méribel from Brides-les-bains by taking the Olympus gondola. The Mini Pass gives access to the beginner zone of the Altiport located between the Col de la Loze and Méribel Centre. This area is accessible from the Altiport parking lot or from Méribel La Chaudanne by the Rhodos gondola. Children love the area of Altiport de Méribel because it allows access to the Animal Trail and the Inuit Village. Older children can also learn to ski or snowboard on these slopes as well as on the neighboring slopes.

The Mini Pass also gives access to the Méribel Mottaret beginner zone. To learn more about the Mini Pass, click here.

Do you offer reduced rates if I ski with others?

Yes, we offer a package with special discounts for customers who ski with three or more people :

Do you offer passes for a group of 20 people?

At present, we do not offer group rates for private individuals. If you are a tourism professional, ski club, association, etc., please contact us at: b2b-alpina@meribel-alpina.com

Do you offer a group pass?

Our offers have evolved, and the group pass no longer exists.

💡 If you are two adults accompanied by at least one child, you can benefit from the new Family Flex offer. Visit our dedicated page: https://www.skipass-meribel.com/en/family-pass

What are the offers for season passes?

Find all the information about the season passes on our dedicated page.

Do I need an insurance to ski in the Meribel valley and in Les 3 Vallées ?

It is not compulsory to subscribe to an insurance to ski in the Meribel valley or in the 3 Valleys but it is strongly recommended to be insured to practice a sport activity like skiing or snowboarding activity such as skiing or snowboarding. You can subscribe to a personal insurance or take our Carré Neige insurance, proposed for any purchase of a ski pass in a shop or online. The price of the Carré Neige insurance varies according to the package you choose. However, it remains the same whether you buy your ski pass in a shop or online.

Check the Carré Neige insurance coverage table on our dedicated page: https://www.skipass-meribel.com/en/carre-neige-insurance

Ski with complete peace of mind by adding Carré Neige insurance to your ski passes! Go to the first step of your pass configuration, “Participants,” to add it.

What packages are available only at the point of sale?

With the exception of the 3 Vallées Saturday pass which is only available online, all the beginners ski passes, Méribel valley and 3 Vallées are distributed in our points of sale.

We also sell the sledging activity only at the La Chaudanne sales point. Looking for thrills with friends or family? Try an unforgettable sledging run on Méribel’s “Mission Black Forest” toboggan track.Discover prices and all useful information on our dedicated page: https://www.skipass-meribel.com/en/sledge-run

I have a Méribel Valley pass, can I ski for one day in the 3 Vallées?

💡 You have a Méribel Valley ski pass and would like to discover the 3 Vallées for one day? With the 3 Vallées extension, it’s possible*!

Please note: the 3 Vallées extension can only be purchased at a sales point: https://www.skipass-meribel.com/en/sales-point

* Valid for skiing 1 day in the 3 Vallées with a Méribel Valley pass of 2 days minimum.

How can I benefit from advantages on season passes?

🔎 Find out about the benefits you may be eligible for by contacting the relevant associations directly:

How can I get a promotional code for my pass?

We do not currently offer promotional codes!

🔎 Are you a resident, seasonal worker, or property owner? Find out about the benefits you may be eligible for by contacting the relevant associations directly:

Where are the points of sale in Méribel ? What are the opening hours of these points of sale ? sales points ?

We provide you with 4 points of sale spread throughout the valley in order to access to the ski area of Méribel and the 3 Valleys:

Opening hours and opening days of our sales points may vary. Please check the page: https://www.skipass-meribel.com/en/points-of-sale

💡 Many self-service machines are available in the resort 24/7 to buy ski passes or collect your orders. Please refer to the “Pick-up and quick purchase machines” section on the relevant website.

I already have a badge, whether or not I bought it at another station, can I use it again?

Some badges purchased in other ski resorts than the 3 Valleys are also valid for skiing in valid for skiing in Méribel, Courchevel, Saint Martin de Belleville, les Menuires, Val Thorens and Orelle. These are badges whose number starts with 01.

I’ve lost my ski pass, what should I do?

If you have lost your ski pass, please go to a sales point with your proof of purchase (paper receipt or confirmation email).

A €10 administrative fee will be charged to issue you a new card.

Why should I buy my beginner's ski pass, Méribel valley or 3 Vallées online rather than in point of sale ?

There are 3 essential advantages to buying your ski pass online:

Can I buy a skipass online if I don't have a badge?

Yes, you can buy your package on our online shop even if you don't have a badge.
have a badge. There are 3 solutions available to you:

Find all the information on our collection points:

Find the list of pick-up points on the dedicated page: https://www.skipass-meribel.com/en/sales-point

Didn’t receive your ski pass? You can contact our customer service so we can find a solution.
📞 04 79 08 88 58
📧 contact@meribel-alpina.com

⌛ Save time during your stay! If you already have a card, you can reload it online or at the ski area self-service machines. Simply enter your pass card number in the following format: 01-1614 xxxx xxxxxxxx xxxx - x, or scan the QR code on the back of your card.

Do I have to create an account to buy a ski pass on skipass-méribel.com ?

No, you can purchase a package on our online store without creating an account. However, it is recommended that you create an account in order to view and manage your orders more quickly.

How to create an account?

How do I get my badge back once I've chosen my skipass ?

To get your Méribel or 3 Vallées ski pass, 3 solutions are available to you:

Find all the information on our collection terminals:

Do you deliver the skipasses at home?

Yes when there is a sufficiently long delay between the date of ordering the skipasses Méribel valley or Les 3 Vallées and the date of the 1st day of skiing.

I did not receive my package, what should I do?

Contact the Click&Collect SAV Internet service at 04 79 08 88 58 or by e-mail at contact@meribel-alpina.com.

What payment methods are accepted?

At point of sales, you can pay for your Méribel Valley and 3 Vallées ski passes:

Online, several payment methods are available:

Payment in 3 instalments with no additional fees is available for any online ski pass purchase from €300 up to €6000. The Klarna service is exclusively available on skipass-meribel.com and not offered on the season pass website.

Can you guarantee that my payment is secure?

Yes, your payment is secured by Adyen.

Will I receive a payment and order confirmation by e-mail?

Yes, after validation of your purchase, you will receive 2 emails: the first one will confirm your payment and the second one will confirm your order. If you have chosen to pick up your package at a kiosk, the last e-mail will contain the QR-code to flash at the kiosk to get your packages.

What are the opening hours of the Click&Collect SAV Internet service? How can I reach this service?

You have to contact the Click&Collect SAV Internet service which is located in Méribel Centre, under the Tougnète gondola, in front of the Legends chairlift and next to the La Chaudanne sales point.The Click&Collect SAV Internet service is open from 06th December 2025 to 17th April 2026 from 8.45am to 5pm, 7 days a week.

The Click&Collect SAV Internet service can be reached at 04 79 08 88 58 or by e-mail at contact@meribel-alpina.com.

Would you like to make a complaint? Please submit your request directly using the dedicated form!

👉 Go to: https://www.ticketoski.fr/en/meribel

For any other request, you can visit: https://www.skipass-meribel.com/en/contact

I made a mistake when I entered my first day of skiing. Can I change the start date of my ski pass?

Yes, as long as you have not yet used your package, you can request the Click&Collect SAV Internet service on site, by phone or by e-mail. You can reach them at 04 79 08 88 58 or by e-mail at contact@meribel-alpina.com.

I bought a Méribel valley ski pass when I wanted to buy a 3 Vallées ski pass or vice versa. vice versa, is it possible to change my package ?

Yes, as soon as you have not used your package yet, you can ask for the Click&Collect SAV Internet service on site, by phone or by e-mail. The service will credit your credit card with the amount paid so that you can redeem your Méribel Valley or 3 Vallées ski passes.

I forgot to take the Carré Neige insurance, how do I proceed to add it?

You have to go to one of our points of sale and ask for the addition of the Carré Neige insurance. You will find all the information concerning our points of sale in the "Practical Information" section of this FAQ.

Can I lend my ski pass?

The pass is personal, non-transferable, and cannot be lent free of charge or for payment. In the event of lending and an inspection on the ski area, you may be required to pay a fine.

I lost an item, where can I find it?

If you have lost an item or found a lost item, please do not hesitate to contact our customer service team on (+33) 04 79 08 88 58 or go directly to one of our sales points: https://www.skipass-meribel.com/en/sales-point

How do I get to La Folie Douce Méribel?

To reach La Folie Douce, purchase a 1-section pedestrian pass for €13.90 and take the Saulire Express gondola (located on the snow front in Méribel Centre) to the mid-station.

For more information, visit: https://www.skipass-meribel.com/en/winter-pedestrian-pass

How do I get to Méribel from Brides-les-Bains?

The Brides-les-Bains > Méribel connection via the Olympe gondola will be open from 12/12/2026 to 09/04/2027 from 7:45 a.m.

To reach Méribel, you will need a valid pass. The descent from Méribel to Brides-les-Bains is free of charge.

I am a professional. How can I get information about passes?

If you are a professional and would like information about our passes and available contracts, please contact us by email: b2b-alpina@meribel-alpina.com

What are our summer offers?

Méribel Alpina offers : pedestrian & mountain bike/scooter packages
Méribel Alpina proposes diversified offers of pedestrian and mountain bike/trottinette passes to meet the needs of all its visitors:

Find all our summer offers by clicking on this link.

Méribel Alpina Outdoor offers : rental of electric montain bikes and downhill scooters
Méribel Alpina Outdoor offers the rental of electrically assisted mountain bikes from the French brand Canyon as well as the rental of downhill scooters from the brand Trott'RX. These offers are aimed at anyone over 1.30m tall.

Find all the information concerning the Méribel Alpina Outdoor offer by clicking here.

Where to find our sales or rental points in summer?

Points of sale of the packages : Méribel Alpina

We set up several points of sale according to your needs and your modes of purchase (on the spot or on line):

Find all our summer offers by clicking here.

VTTAEs and scooters rental point: Méribel Alpina Outdoor

Find all our summer offers by clicking here.

What are the opening dates of the Méribel mountain domain in summer ?

The Méribel valley is waiting for you for the summer season from 04/07/2026 to 29/08/2026.
The 3 Vallées connections will be open from 05/07/2026 to 28/08/2026.

For your information, here are the opening dates of the other 3 Vallées areas this summer ☀️🌲

📱 Save time and check the 3 Vallées app to access all real-time information about the resort and ski area: ski lifts, 3 Vallées connection openings, weather forecasts, and much more.

What are the summer opening hours of Méribel ski lifts?

🕐 Check the detailed opening hours of our ski lifts* on our dedicated page.
In the Méribel ski area during summer, the lifts open at 9:30 a.m.*

*Please note that opening times may change; check our dedicated live pages.

https://www.skipass-meribel.com/en/openings-meribel-3-vallees

📱 Save time and check the 3 Vallées app to access all real-time information about the resort and ski area: ski lifts, 3 Vallées connection openings, weather forecasts, and much more.

What are the opening hours of the sales points?

The opening hours and opening days of our sales points may vary. Please check the following page: https://www.skipass-meribel.com/en/sales-point

💡 Many self-service machines are available in the resort 24/7, 7 days a week, to buy ski passes or collect your orders. Please refer to the “Pick-up and fast purchase kiosks” section on the relevant website.

What activities are available in Méribel in summer?

Méribel offers more than 20 activities for this summer. We invite you to check the Tourist Office website: https://www.meribel.net/en/summer-activities/

What events are taking place in Méribel this summer?

This summer, Méribel is offering a wide range of events to enjoy with family or friends.
Check the schedule on the dedicated page: https://www.meribel.net/en/events-agenda-in-meribel/

Where can I park in Méribel?

🅿️ In summer, parking is free in Méribel. You will find parking spaces close to your accommodation.

What are the summer walking routes in Méribel?

🥾 In Méribel, enjoy 37 walking trails: 8 green trails, 14 blue, 13 red, and 2 black.
The area also offers up to 50 km of trail-running routes, enough to satisfy all mountain enthusiasts!

More information is available on the dedicated walking trails map: https://www.skipass-meribel.com/en/plans

What are the walking trails in the 3 Vallées?

The 3 Vallées offer a vast summer area and a wide range of breathtaking hiking trails.

Discover the trails accessible from the ski lifts directly on the dedicated map: https://www.skipass-meribel.com/en/plans

What are the mountain bike routes in Méribel in summer?

🚴‍♂️ With more than 20 marked trails dedicated to mountain biking, Méribel offers a playground accessible to everyone.

To learn more about the routes, visit the dedicated map: https://www.skipass-meribel.com/en/plans

What are the mountain bike routes in the 3 Vallées?

🚴‍♂️ Ride the most beautiful mountain bike trails in the 3 Vallées by checking the dedicated map: https://www.skipass-meribel.com/en/plans

Where is the Méribel ski area located ?

The ski area of Méribel is located in France, in the Rhône-Alpes region and more precisely in the more precisely in the department of Savoie. It belongs to Les 3 Vallées, the largest ski area in the world. Méribel is located in the Tarentaise massif.

Where does the name 3 Vallées come from?

The 3 Vallées ski area connects the Allues valley, the Bozel valley and the Belleville valley, which is why it is called the 3 Vallées.

How many resorts belong to Les 3 Vallées ski area?

Les 3 Vallées ski area has 7 resorts and covers 600 kilometers of slopes:

Do Méribel and Les 3 Vallées have a snow guarantee ?

The 3 Valleys ski area extends over 600km of slopes. With 85% of the ski area located above 1800m, Meribel and Les 3 Vallées represent a safe bet for skiing throughout the season. With 56% green and blue slopes and 44% red and black slopes, there is something for everyone, from 1300 meters to the highest point at 3230 meters. Méribel is located in the heart of the 3 Valleys ski area, which gives you easy access to the entire 3 Vallées ski area.

I want to file a claim that does not fall under the above criteria, how do I go about it?

You can submit a ticket on our dedicated page by clicking on the following link: https://ticketoski.fr/fr/meribel.

How many slopes does Méribel have?

In Méribel, enjoy 150 km of slopes across 72 runs:
🟢 8 green runs
🔵 27 blue runs
🔴 28 red runs
⚫ 9 black runs

📱 Discover the 3 Vallées app to access real-time information about the resort and ski area: ski lifts, 3 Vallées connections, weather forecasts, and much more.

How many slopes are there in the 3 Vallées?

The 3 Vallées offer a vast ski area with 600 km of linked slopes and a total of 347 runs:
🟢 53 green runs
🔵 141 blue runs
🔴 117 red runs
⚫ 36 black runs

The area also features 37 fun zones, including 7 beginner areas, 5 snowparks, 4 boardercross courses, 10 sledging runs, 9 ski touring routes, and 118.5 km of cross-country ski trails.

📱 Discover the 3 Vallées app to access real-time information about the resort and ski area: ski lifts, 3 Vallées connections, weather forecasts, and much more.

Can I get information about the 3 Vallées connections?

The 3 Vallées connections are open throughout the winter season, from early December to late April. There are 25 peaks accessible by ski lifts, including 10 above 2,500 metres. The area offers 600 km of linked slopes, all ski-in ski-out from the various 3 Vallées resorts.

📲 Save time and check the 3 Vallées app for real-time information about the ski area: slope and lift status, 3 Vallées connection openings, weather forecasts, and much more.

How should I prepare for my ski day?

To ensure a safe and enjoyable day on the slopes, it is important to wear appropriate clothing and equipment (ski suit, gloves, sunglasses / goggles, ski boots, well-maintained equipment, etc.).

For your safety, please follow the slope safety rules:

Find all the information on this page: https://www.skipass-meribel.com/en/security

Where can I rent my ski equipment?
You can rent your ski equipment in Méribel! Check the list of shops offering this service: https://www.meribel.net/en/winter-activities/equipment-and-skiwear-rental/

Can I take my dog on the ski lifts?

🐕 In summer, the ski lifts are accessible on foot with a dog. We recommend checking in advance, as certain areas do not allow dogs, such as the Vanoise National Park.