Frequently Asked Questions of the ski area of Méribel and Les 3 Vallées

What are the emergency phone numbers and contact information for my stay?

Useful phone numbers :

Useful information :

Points of sale:We have 4 points of sale located throughout the valley to facilitate your access to the ski area of Méribel and Les 3 Vallées :

Find the opening hours of all our sales points by clicking here.

Click&Collect SAV Internet

The Click&Collect SAV Internet service is located in Méribel Centre, under the Tougnète gondola, in front of the Legends chairlift and next to the La Chaudanne sales point.
The Click&Collect SAV Internet service is open from December 07, 2024 to April 21, 2025 from 8:45 am to 5:00 pm, 7 days a week. The Click&Collect SAV Internet service can be reached at 04 79 08 88 58 or by e-mail at contact@meribel-alpina.com.

Méribel ski lifts
Route de La Chaudanne,

Méribel Centre 73550 Méribel

Les 3 Vallées ski area opens every day from 9:00 am to 4:30 pm. From mid-February, some lifts open until 5pm.

Phone number : 04 79 08 65 32

Safety of the slopes of Les 3 Vallées ski area :

What are the places accessible to PRM?

What are the opening dates of the Méribel and 3 Vallées ski area ?

The stations of the 3 Valleys ski area do not all have the same opening and closing dates:

Where can I see the map of the resort of Méribel and the 3 Valleys area ?

Find the map of the slopes by resort on this dedicated page.

Where can I get the plans and schedules of the shuttles?

Click here to see the maps and the schedules of the shuttles of the valley of Méribel. You can also go to the Méribel Tourist Office to get these documents.

Where can I park in Méribel ? Where are the free parking lots ? How much does it cost to park in a paid parking lot ?

Find all the information concerning the parking of vehicles by clicking on the following link: https://www.meribelparking.com/

Where is the ski locker in Méribel ?

The Méribel ski locker is located on the La Chaudanne plateau, under the Saulire Express departure station. The ski locker is open from 07 december 2024 to 21th april 2025. More information on the dedicated page.NEW ! Are you staying in Brides-les-Bains? Discover our new ski locker at the foot of the Olympe gondola and book your locker directly : https://myskicase.com/alpes-du-nord/brides-les-bains/

What are the different price periods of the Méribel and 3 Vallées ski area ?

Les 3 Vallées skipasses :

Méribel valley skipasses :

To find the prices proposed for each of these price periods click here.

I'm leaving from Méribel, which valleys do I have access to by buying my package in a shop or online ?

From Méribel, you can buy a Méribel or 3 Valleys ski pass in one of our sales points or on our online shop.Méribel is located in the heart of the 3 Valleys and allows you to reach very quickly the resorts of Courchevel, Saint Martin de Belleville, les Menuires, Val Thorens or Orelle.

I don't want to ski all day, do you offer Méribel valley and 3 Vallées ski passes with a limited skiing time and an adapted price ?

Yes, we offer 4h ski passe depending on the valley you wish to ski in:

To know the rates of the 4h pass for children and seniors and buy your pass online, click here.

What individual criteria do you take into account for discounted rates? What are the supporting documents required at the point of sale and online?

We offer 4 individual rate discounts:

For each of these offers, you will be asked for proof at the point of sale. Les 3 Vallées ski lifts staff is also authorized to check these documents to verify the validity of your pass.

I am a disabled person, do you have a handiski offer ?

The ski resort of Meribel welcomes people with disabilities. If you have prove that you are at least 80% disabled on your mobility and inclusion disability card, you benefit from a 50% discount on the public rate of the Méribel valley and the 3 Valleys throughout the season. For more information, please visit our handiski page by clicking here.

Do you offer a beginner package?

Yes, we offer the Mini Pass at the unique price of 37€ per day. It allows you to access Méribel from Brides-les-bains by taking the Olympus gondola. The Mini Pass gives access to the beginner zone of the Altiport located between the Col de la Loze and Méribel Centre. This area is accessible from the Altiport parking lot or from Méribel La Chaudanne by the Rhodos gondola. Children love the area of Altiport de Méribel because it allows access to the Animal Trail and the Inuit Village. Older children can also learn to ski or snowboard on these slopes as well as on the neighboring slopes.

The Mini Pass also gives access to the Méribel Mottaret beginner zone. To learn more about the Mini Pass, click here.

Do you offer reduced rates if I ski with others?

Yes, we offer a package with special discounts for customers who ski with three or more people :

What are the offers for season passes?

Find all the information about the season passes on our dedicated page.

Do I need an insurance to ski in the Meribel valley and in Les 3 Vallées ?

It is not compulsory to subscribe to an insurance to ski in the Meribel valley or in the 3 Valleys but it is strongly recommended to be insured to practice a sport activity like skiing or snowboarding activity such as skiing or snowboarding. You can subscribe to a personal insurance or take our Carré Neige insurance, proposed for any purchase of a ski pass in a shop or online. The price of the Carré Neige insurance varies according to the package you choose. However, it remains the same whether you buy your ski pass in a shop or online.Find all the guarantees of the Carré Neige insurance by clicking here.

What packages are available only at the point of sale?

With the exception of the 3 Vallées Saturday pass which is only available online, all the beginners ski passes, Méribel valley and 3 Vallées are distributed in our points of sale.

Where are the points of sale in Méribel ? What are the opening hours of these points of sale ? sales points ?

We provide you with 4 points of sale spread throughout the valley in order to access to the ski area of Méribel and the 3 Valleys:

Find the opening hours of all our sales points by clicking here.

I already have a badge, whether or not I bought it at another station, can I use it again?

Some badges purchased in other ski resorts than the 3 Valleys are also valid for skiing in valid for skiing in Méribel, Courchevel, Saint Martin de Belleville, les Menuires, Val Thorens and Orelle. These are badges whose number starts with 01.

Why should I buy my beginner's ski pass, Méribel valley or 3 Vallées online rather than in point of sale ?

There are 3 essential advantages to buying your ski pass online:

Can I buy a skipass online if I don't have a badge?

Yes, you can buy your package on our online shop even if you don't have a badge.
have a badge. There are 3 solutions available to you:

Find all the information on our collection points:

Do I have to create an account to buy a ski pass on skipass-méribel.com ?

No, you can purchase a package on our online store without creating an account. However, it is recommended that you create an account in order to view and manage your orders more quickly.

How to create an account?

How do I get my badge back once I've chosen my skipass ?

To get your Méribel or 3 Vallées ski pass, 3 solutions are available to you:

Find all the information on our collection terminals:

Do you deliver the skipasses at home?

Yes when there is a sufficiently long delay between the date of ordering the skipasses Méribel valley or Les 3 Vallées and the date of the 1st day of skiing.

I did not receive my package, what should I do?

Contact the Click&Collect SAV Internet service at 04 79 08 88 58 or by e-mail at contact@meribel-alpina.com.

What payment methods are accepted?

At the point of sale, you can pay for your Méribel valley and 3 Vallées in cash, by credit card (Mastercard, Visa, American Express), by Chèque-vacation vouchers or by Apple Pay.

Online, you can pay for your packages by credit card (Mastercard, Visa, American Express) or by Chèque-vacances Connect.

Can you guarantee that my payment is secure?

Yes, your payment is secured by Adyen.

Will I receive a payment and order confirmation by e-mail?

Yes, after validation of your purchase, you will receive 2 emails: the first one will confirm your payment and the second one will confirm your order. If you have chosen to pick up your package at a kiosk, the last e-mail will contain the QR-code to flash at the kiosk to get your packages.

What are the opening hours of the Click&Collect SAV Internet service? How can I reach this service?

You have to contact the Click&Collect SAV Internet service which is located in Méribel Centre, under the Tougnète gondola, in front of the Legends chairlift and next to the La Chaudanne sales point.The Click&Collect SAV Internet service is open from 07 December 2024 to 21st April 2025 from 8.45am to 5pm, 7 days a week.

The Click&Collect SAV Internet service can be reached at 04 79 08 88 58 or by e-mail at contact@meribel-alpina.com.

I made a mistake when I entered my first day of skiing. Can I change the start date of my ski pass?

Yes, as long as you have not yet used your package, you can request the Click&Collect SAV Internet service on site, by phone or by e-mail. You can reach them at 04 79 08 88 58 or by e-mail at contact@meribel-alpina.com.

I bought a Méribel valley ski pass when I wanted to buy a 3 Vallées ski pass or vice versa. vice versa, is it possible to change my package ?

Yes, as soon as you have not used your package yet, you can ask for the Click&Collect SAV Internet service on site, by phone or by e-mail. The service will credit your credit card with the amount paid so that you can redeem your Méribel Valley or 3 Vallées ski passes.

I forgot to take the Carré Neige insurance, how do I proceed to add it?

You have to go to one of our points of sale and ask for the addition of the Carré Neige insurance. You will find all the information concerning our points of sale in the "Practical Information" section of this FAQ.

What are our summer offers?

Méribel Alpina offers : pedestrian & mountain bike/scooter packages
Méribel Alpina proposes diversified offers of pedestrian and mountain bike/trottinette passes to meet the needs of all its visitors:

Find all our summer offers by clicking on this link.

Méribel Alpina Outdoor offers : rental of electric montain bikes and downhill scooters
Méribel Alpina Outdoor offers the rental of electrically assisted mountain bikes from the French brand Canyon as well as the rental of downhill scooters from the brand Trott'RX. These offers are aimed at anyone over 1.30m tall.

Find all the information concerning the Méribel Alpina Outdoor offer by clicking here.

Where to find our sales or rental points in summer?

Points of sale of the packages : Méribel Alpina
We set up several points of sale according to your needs and your modes of purchase (on the spot or on line):
Méribel Alpina Plateau de La Chaudanne : sale of ski passes on site
Méribel Office de Tourisme : collection of ski passes bought on this websiteFind all our summer offers by clicking here.

VTTAEs and scooters rental point: Méribel Alpina Outdoor
We set up several points of sale according to your needs and your modes of purchase (on the spot or on line):

Find all our summer offers by clicking here.

What are the opening dates of the Méribel mountain domain in summer ?

In summer, Méribel is open from July 5 to August 30, 2025.

Where is the Méribel ski area located ?

The ski area of Méribel is located in France, in the Rhône-Alpes region and more precisely in the more precisely in the department of Savoie. It belongs to Les 3 Vallées, the largest ski area in the world. Méribel is located in the Tarentaise massif.

Where does the name 3 Vallées come from?

The 3 Vallées ski area connects the Allues valley, the Bozel valley and the Belleville valley, which is why it is called the 3 Vallées.

How many resorts belong to Les 3 Vallées ski area?

Les 3 Vallées ski area has 7 resorts and covers 600 kilometers of slopes:

Do Méribel and Les 3 Vallées have a snow guarantee ?

The 3 Valleys ski area extends over 600km of slopes. With 85% of the ski area located above 1800m, Meribel and Les 3 Vallées represent a safe bet for skiing throughout the season. With 56% green and blue slopes and 44% red and black slopes, there is something for everyone, from 1300 meters to the highest point at 3230 meters. Méribel is located in the heart of the 3 Valleys ski area, which gives you easy access to the entire 3 Vallées ski area.

I want to file a claim that does not fall under the above criteria, how do I go about it?

You can submit a ticket on our dedicated page by clicking on the following link: https://ticketoski.fr/fr/meribel.