MÉRIBEL IN THE FIGHT AGAINST COVID 19

COMMITMENT 1
REIMBURSEMENT GUARANTEE 

Unused lift passes are fully refunded: we will change or cancel your lift pass until the day before its start date.
Partially used lift passes: in the event of a health crisis and a government decision leading to the closure of the ski area, we will reimburse your lift pass (from 2 to 21 days) in proportion to the days not used.
Season pass: In the event of a health crisis and a government decision leading to the closure of the ski area, you will be entitled to a refund provided that the conditions described in the T&Cs on this site are met. 

COMMITMENT 2
Reorganise and train our staff 

 Covid19 supervisor

Our staff will welcome you in the best conditions possible, having made changes to the way we work since the start of the health crisis.

Each employee has been trained in health risks and protective measures to minimise risk for themselves, their colleagues and, of course, for you! 

We have appointed a COVID-19 supervisor to ensure hygiene procedures and practices are maintained.  

COMMITMENT 3
Make your holidays easier 

 Payment by bank card where possible

We have made changes to our sales points so we can serve you in the best conditions. If possible, please pay by card. 

Our staff who come into contact with the public will wear a mask – and a smile too!

You can also buy your passes on our website. Why not buy or recharge your pass online?

COMMITMENT 4
Ensure our visitors are safe and feel secure

Measures have been implemented to ensure a safe and clean environment for all, in accordance with transport regulations:  
 

Distancing

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• Queues at points of sale will be organized in order to respect social distancing.
  The ski lifts remain at full capacity.
  We encourage you to share the lifts with your family or group if possible.
   

 Full capacity

The ski lifts will continue to run at full capacity.

Mask wearing

• Wearing a mask is compulsory in all ski lifts, in indoor and outdoor lift queues, as well as in points of sale (from 11 years old).
• Masks will be worn by all sales staff, ski lift personnel etc. 
   

Hand sanitiser

Hand sanitiser is available at all sales points.

 General hygiene

• All our premises, including all surfaces which are touched and shared equipment, are cleaned regularly.

COMMITMENT 5
Keep safe while protecting our beautiful environment 

 Keep our mountains litter-free

Every person should carry a bag in which to stash used masks, both for health and civic reasons. It’s a simple and effective solution!

Waste bins are available at the lifts.

Did you know? A mask takes at least 450 years to break down. Please don’t let your used masks spoil our environment.